This general list is a starting point. Always prioritise the latest documents provided with your booking for route-specific passport, visa, health and port information.
Four weeks or more before departure
- Check passport validity and the requirements of countries on your route.
- Make sure passenger details match the booking documents.
- Review the payment plan, included services and extras.
- Consider travel health insurance based on your own circumstances.
- Tell the sales team about mobility, medical-device or dietary needs.
One week before departure
- Confirm the departure terminal, check-in time and transport to the port.
- Save booking documents and emergency contact numbers offline.
- Prepare enough prescription medicine in its original packaging.
- Ask your mobile operator about international and maritime network charges.
- Choose clothing suitable for the weather and local cultural expectations.
One day before departure
- Put passports, booking documents, a payment method and medicines in your hand luggage.
- Label large bags with your name and contact details.
- Check carriage rules for your phone, charger and power bank.
- Choose a departure time for the port that allows for traffic.
- Share your route and communication plan with someone staying at home.
On your way to the port
Make sure every passenger has their own travel document. Follow the check-in window given in your booking instead of arriving before or after it. Port and ship procedures can vary by route; follow staff instructions.
Final check: Are passports, required visas, booking documents, regular medicines and a phone charger in your hand luggage?
