Frequently asked questions about AROYA cruises

Main restaurants, buffets, selected drinks and many onboard activities are included in the cruise fare. Speciality restaurants, spa treatments and shore excursions may cost extra.

Contact our sales team by phone, email or WhatsApp. They can help you choose suitable dates and cabins.

The starting price is the lowest per-person fare for a particular date and occupancy. Cabin category, guest count, taxes, service charges and extras may change the total; the confirmed amount appears in your written offer.

Some journeys are advertised in TRY, others in USD. Before booking, the sales team provides written details of the payment currency, exchange rate, instalments and payment schedule.

Changes, transfers, cancellations and refunds depend on the fare and departure date. Before taking action, check the deadlines and deductions in your booking contract or contact our team.

Requirements depend on the route and the passenger's nationality. Even cruises marked visa-free require checks of passport validity and current entry conditions.

Your travel documents state the exact check-in window. Be at the terminal within that window for boarding procedures and always confirm the final boarding time.

Ship and flight baggage rules may differ. Check the exact number and weight limits in your travel documents; do not bring flammable, dangerous or legally restricted items.

AROYA offers accessible cabins. Tell the sales team about your needs when booking so that suitable cabins, transfers and port assistance can be confirmed.

Fitness to travel depends on your health and the carrier's rules. Consult your doctor before booking and tell the sales team about any required certificates, medication or special assistance.

Yes. There are age-group children's clubs, a water park, a children's pool, family cabins and shows for families.

The dining services offered on AROYA are halal-certified.

No. AROYA does not serve alcoholic drinks. A variety of non-alcoholic drinks is available onboard to suit different tastes.

Women-only pool, fitness, spa or relaxation sessions may be offered in selected areas and at selected times. Check the daily programme published onboard for current details.

Connectivity at sea uses satellites and paid internet packages may be available. Speed and coverage vary by route; check your mobile provider's maritime roaming charges before travel.

Casual clothing suits daytime; smart-casual clothing suits evenings. Special suggestions for themed nights or selected restaurants may appear in the daily programme.

Shore excursions usually require a separate reservation and may cost extra depending on the package. Review duration, pace, language, transport and accessibility before purchasing.

Package inclusions depend on the selected programme. Included and excluded flights, accommodation, transfers, meals, visas and baggage are stated in the cruise programme and your offer document.

Yes. Weather, sea, port, safety and operational conditions may change the itinerary. Important updates are sent through your registered contact details and announced onboard.