Website

Terms of Use

The basic framework for using website content, links and digital services.

These basic rules explain how to use the AROYA Türkiye website as a safe, fair and informative place to research travel.

Effective date: 23 September 2026

These Terms of Use govern the use of the AROYA Cruises Türkiye website operated by SUNORAMA CRUISES GEMİCİLİK HİZMETLERİ A.Ş.

SUNORAMA CRUISES GEMİCİLİK HİZMETLERİ A.Ş. represents AROYA Cruises in Türkiye.

Company information

SUNORAMA CRUISES GEMİCİLİK HİZMETLERİ A.Ş.
TÜRSAB: 9143
Caddebostan Mah. Bağdat Cad. No:311 Mengüç Apt. K.1 D:1-2, Kadıköy / İstanbul
rezervasyon@aroya.com.tr
+90 (850) 460 72 25
KEP: sunoramacruises@hs01.kep.tr

1. Scope and acceptance

These terms govern your use of aroya.com.tr, its pages and information services. Specific booking, payment, offer and travel-service terms are provided separately; in a conflict, the specific contract supplied for the transaction and mandatory law apply.

2. Website content and travel information

Route, port, ship, cabin and experience content is general information. Although care is taken to provide current, accurate information, programmes may change due to operational, weather, port or official decisions.

Binding prices, availability, inclusions and amendment or cancellation terms are in the current offer and contract shown before booking.

3. Permitted use

You may use the website for personal travel research and legitimate communication. The following are not permitted:

  • Attempts to disrupt the website's security or operation.
  • Unauthorised automated data collection, reverse engineering or access attempts.
  • Submitting unauthorised or false information on another person's behalf.
  • Unlawful, misleading, harmful or rights-infringing use.

4. Brand and content rights

Trademarks, logos, images, text, videos, designs and software belong to their respective owners or are used with permission. Without written permission or a legal exception, they may not be commercially copied, republished or used in a misleading context.

5. Third-party links

The website may link to payment, map, messaging, social-media or official-information services. These have independent terms and privacy policies. A link does not imply approval of all third-party content.

6. Availability and limits of liability

Access may occasionally be interrupted by maintenance, technical issues, security measures or events beyond control. No clause removes rights or obligations that cannot be limited under applicable consumer law or mandatory rules.

Governing law and disputes

These Terms of Use and relationships arising from use of the website are governed by the laws of the Republic of Türkiye.

Users acting as consumers retain their rights under applicable consumer law and may apply to the competent consumer arbitration committees, consumer courts or other authorities according to the dispute.

Nothing in these Terms of Use may be interpreted to remove or restrict users’ rights under mandatory applicable law.

Disputes concerning bookings, payments, cancellation, changes or purchased travel services are assessed under the relevant booking contract and mandatory law.

7. Changes and contact

These Terms of Use may be updated as website services, company practices or relevant law change. The current terms and effective date are published on this page.

Rights and obligations for existing bookings are assessed according to the contract and terms provided at the time of booking.

Contact us with questions about these terms, the website or your bookings.

SUNORAMA CRUISES GEMİCİLİK HİZMETLERİ A.Ş.
TÜRSAB: 9143
Caddebostan Mah. Bağdat Cad. No:311 Mengüç Apt. K.1 D:1-2, Kadıköy / İstanbul
rezervasyon@aroya.com.tr
+90 (850) 460 72 25
KEP: sunoramacruises@hs01.kep.tr